Download E-books Scienza dei servizi: Un percorso tra metodologie e applicazioni (Italian Edition) PDF

La scienza dei servizi nasce dal tentativo di unire informatica, ricerca operativa, ingegneria industriale, scienze manageriali, sociali, cognitive e legali al positive di sviluppare le competenze richieste da un’economia basata sui servizi.

Il libro si articola su tre parti. los angeles prima contiene una rassegna dei contributi sulla progettazione, gestione e realizzazione dei servizi individuando los angeles maggiori scuole di pensiero internazionali che, negli ambiti strategico, organizzativo, del advertising e dell’operation administration hanno affrontato il tema. l. a. seconda parte approfondisce il ruolo delle nuove tecnologie dal layout all’erogazione dei servizi. los angeles terza parte contiene, infine, casi di applicazione dei principi della carrier science.

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